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Legal

Copyright and Takedown

Last updated August 21, 2026.

The short version

  • If your photograph or writing appears on a site we host without permission, email legal@luxeveo.com with the details in section 2.
  • We act on valid notices promptly, and we tell the site owner what we removed and why.
  • If your content was removed and you believe that was wrong, section 4 tells you how to say so.

1. Our position

Luxeveo respects copyright, and we expect the same of our clients. Every client warrants to us that they hold the rights to the photographs, video, floor plans and text they give us.

Unlicensed listing photography is the most common copyright claim made against real estate websites, so this is not a theoretical page. If you believe your work is on a site we host without your permission, tell us and we will deal with it.

2. Reporting an infringement

Send a written notice to our designated agent. Under the Digital Millennium Copyright Act, 17 U.S.C. 512(c)(3), a notice must include all of the following, or we may not be able to act on it:

  1. A physical or electronic signature of the copyright owner or someone authorized to act for them.
  2. Identification of the copyrighted work you say has been infringed.
  3. Identification of the material you want removed, with enough detail for us to find it. A direct URL is best.
  4. Your contact details: address, telephone number and email address.
  5. A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act for the copyright owner.

Designated agent

Copyright Agent, Luxeveo, LLC
66 W Flagler Street, Suite 900, PMB 12763, Miami, FL 33130
legal@luxeveo.com
(786) 203-8397
Registered with the U.S. Copyright Office, DMCA-1079078.

Misrepresenting a claim has consequences. Under 17 U.S.C. 512(f), anyone who knowingly misrepresents that material is infringing may be liable for damages, including costs and legal fees.

3. What we do when we receive one

  • We acknowledge the notice.
  • Where the notice is valid, we remove or disable access to the material promptly.
  • We tell the site owner what was removed, and give them a copy of the notice.
  • We keep a record. Repeat infringement is grounds for us to terminate an account.

Where the site is one we host for a client, the client remains responsible for the content. Acting on a notice is not us accepting responsibility for it.

4. Counter notification

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter notice under 17 U.S.C. 512(g)(3). It must include:

  1. Your signature, physical or electronic.
  2. Identification of the material removed and where it was before removal.
  3. A statement under penalty of perjury that you have a good faith belief it was removed as a result of a mistake or misidentification.
  4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal court for the district where you live, or, if you are outside the United States, the Southern District of Florida, and that you will accept service of process from the person who filed the original notice.

If we receive a valid counter notice we forward it to the original complainant. We may restore the material in 10 to 14 business days unless they tell us they have filed an action seeking a court order.

5. Content we publish ourselves

The text, design and code of luxeveo.com are ours, except where marked otherwise. You may quote us with attribution. You may not copy the site wholesale, and you may not present our work as your own.

6. Trademarks

REALTOR is a registered trademark of the National Association of REALTORS. MLS and board names are the marks of their respective organizations. We use them to say what we work with, not to suggest any of them endorse us.